I found the personnel at Bradshaw's to be very friendly, informative, cooperative, and considerate. They worked my car in for service even though it was my first time there. The second visit, with my car towed to them, was the same, even though they told me my engine had "seised." I've been searching for someone to come pick it up (after my searching for the title for a whole day) and haul it away, and the soonest they can do that is two days down the road. I hope I don't get a "final notice" to pick up the car! I will use their service again.