Someone cut the catalytic converter off my car in the middle of the night. Melissa at Bradshaw's on Hawthorne was rad! She arranged to have my car towed in, sent me and my insurance a quick quote and worked with them on payment. She also helped me find an after market guard to prevent theft again and installed it for me for a really reasonable price. They also identified other work my car needs and provided a quote without being pushy. The workmanship and communication at Bradshaw's is top quality, I will definitely be back.